We deliver within area in Seberang Prai, Butterworth and Penang Island.
We reserved the right to replace any item with another or equivalent value depending on availability. Whilst we make every effort to deliver goods within such timescales, however, some delays are inevitable. We shall not be liable for any delay that you may suffer in this regard. If you would like to view the status of your order please visit ‘Order History’ in the ‘My Account’ section of the online store. If, after checking your Order History, you have any questions about the status of your order then please refer to our FAQ section, accessible from the menu of every page.

TIME ORDER PLACED	DELIVERY DAY
Before 11:00 AM (Monday - Saturday)	Order will be delivered within same day from 3PM-8PM
After 11:00 AM (Monday - Friday)	Order will be delivered on the next business day
Saturday(after 11AM), Sunday and Public Holiday	Order will be delivered on the next business day

* Order made a day before will be prioritized for 10am-3pm delivery time slot
* Kindly place your order 2 days in advance for public holiday delivery

Note:
1. Due to high demand on Valentine's Day / Mothers Day, please kindly place your order 3 days in advance for availability and on time delivery.
2. For Special Urgent Order, please kindly call us directly for special arrangement, we will try the best to meet your special requirement.

Delivery Charges
Free delivery applied to total order amount RM100 and above, and delivered within area in Seberang Prai, Butterworth and Penang Island only.
For total order amount below RM100, the charges are listed below :-

DELIVERY AREA	DELIVERY BY SUBURBS	TOTAL ORDER AMOUNT	DELIVERY CHARGE
Seberang Perai Utara	Kepala Batas, Butterworth, Telok Air Tawar, Mak Mandin, Penaga, Pinang Tunggal, Bertam, Tasek Gelugor	RM120 and Above	FREE
		Below RM120	RM15
Seberang Perai Tengah	Bukit Mertajam, Perai, Seberang Jaya, Permatang Pauh, Bukit Tengah, Bukit Tengah, Bukit Minyak, Juru, Penanti, Alma, Machang Bubok, Permatang Tinggi	RM120 and Above	FREE
		Below RM120	RM25
Seberang Perai Selatan	Sungai Jawi, Nibong Tebal, Batu Kawan, Bukit Tambun, Simpang Ampat, Sungai Bakap, Valdor	Any Amount	RM40
Penang Island	-	Any Amount	RM25
Penang Island - Balik Pulau	-	Any Amount	RM40
Penang Island - Tanjung Bungah, Tanjung Tokong, Batu Feringghi	-	Any Amount	RM40

Payment 

Online payment via MOLPAY
A well-known and highly secured payment gateway accept major credit card (Visa & Master Card)

Direct Bank-In / Online Fund Transfer
Account Holder : BLUE LACE FLORIST
Bank : Public Bank
Account Number : 3174943431